FAQ

Questions and Answers

Q: How long does it take to get an appointment?
A: You can usually get an appointment within 24 hours.
Q: How long does it take to clean one room of carpet?
A: Depending on the size, it could take from 45 minutes to 1 hour.
Q: How long will it take for my wall to wall carpet to dry?
A: Between 3 hours to 24 hours.
Q: Can you clean my area rug in my house?
A: If the area rug is on a wood floor, no, any other flooring, yes.
Q: Do you clean wool and canvas upholstery?
A: Yes we do.
Q: Do you guarantee all stains will be removed?
A: No guarantees are made until we inspect the stain, at that point you will get a written guarantee.
Q: Do you deal with Mold and Mildew situations?
A: Yes we do its part of our specialties.
Q: Do you work on weekends?
A: Yes. We work 24 hours, 7 days a week.
Q: What forms of payment do you accept?
A: MasterCard, Visa, Personal Check
Q: Do you change for pick-up and delivery?
A: No, pick-up and delivery is complimentary.

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